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Terms & Conditions

Vacation.is / Nordic Dynamic ehf. BOOKING SERVICE – TERMS AND CONDITIONS

 

Please read the terms and conditions carefully, since we assume if we receive a booking through this website and/or request on e-mail, that you have read them and accepted them. By using the Vacation.is / Nordic Dynamic ehf. website you agree to be legally bound by these terms, which shall take effect immediately.

Vacation.is / Nordic Dynamic ehf. is a booking office and reseller of tours and service. Vacation.is does not operate any tours or provide direct car rental. Vacation.is does not charge individuals that book and purchase services on the website any fee. Therefore, Vacation.is is not liable for accidents, injuries, delays, expanses, losses or damages due to inaction or action on part of the operator or guide. Vacation.is / Nordic Dynamic ehf. may change these Terms & Conditions at any time by posting changes online. Please review this page regularly to ensure you are aware of these changes, if any.

By accepting these terms and conditions you agree to use Vacation.is / Nordic Dynamic ehf. only for lawful purposes, and in a way, that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the site. Your use of the site is intended for personal use. Your use of the site is to legitimately book products or service we offer. If you are a service provider your use of the site is to legitimately sell the services you offer. You agree not to use this site to make any speculative, false or fraudulent requests. You agree not to use robots or other automated means to access this site, unless specifically permitted by Vacation.is / Nordic Dynamic ehf.

Price and currency

Products, tours and services that Vacation.is offers on its website come directly from tour operators. Tour operators can change prices, dates, requirements etc. Vacation.is is not responsible for the information about tours that is sold on Vacation.is / Nordic Dynamic ehf.’s website. All prices are per person, unless otherwise specified. Prices can change until a booking is confirmed.

Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax. Neither do prices include tips, insurance etc.

Currency exchange is based on the daily exchange rate of the Central Bank of Iceland and therefore exchange differences may fluctuate until final payment is made.

Please note that some of our suppliers have their prices in other currency than ISK and therefore our estimated prices are not always corrected. We try our best to keep them updated if major currency fluctuations occur.

Booking

When you book a tour on the website www.vacation.is / Nordic Dynamic ehf., we assume that you have read the terms and conditions and you have accepted them. When Vacation.is / Nordic Dynamic ehf. has received full payment and a confirmation invoice, a contract between you and Vacation.is / Nordic Dynamic ehf. has come into existence, not before. If a person makes a booking for more than one person, he/she is responsible for payment from all in the group as well as accepting the terms and conditions on behalf of all in the group. When a tour is booked you will receive a voucher with your order number and details. It is important to check the details on the invoice when you get it. If any details on the voucher or your invoice seems to be incomplete or incorrect, please contact us as soon as possible.

Also keep in mind that it is important to bring your voucher with you and give it to the tour operator, the voucher is your ticket. If there is any problem with your booking we will be in touch as soon as possible.

Disclaimer: For all tours that are operated by a third party, Vacation.is / Nordic Dynamic ehf. cannot be responsible for accidents or injury which can be traced to tour operators or customers own action.

Liability

Vacation.is / Nordic Dynamic ehf. sells tours from third party tour operators, therefore Vacation.is / Nordic Dynamic ehf. cannot be held accountable for changes that a tour operator might make. Vacation.is / Nordic Dynamic ehf. is also not liable for expenses because of accidents or sickness, strikes that will affect your tour, changes in flights schedules or other happenings that Vacation.is / Nordic Dynamic ehf. has no control over like weather or volcano activities.

Cancellation of tours

If you need to change a booking, we will try to assist you in any way possible. The sooner you’d be in touch, the better. So, if you need to change a booking, contact us through the contact form on www.vacation.is /contact-us or send us an e-mail to vacation@vacation.is. We can’t guarantee that we can change a tour, but we will always do our best. If you need to cancel your booked arrangements, you must give us written notice by email signed by the same person who made the original booking. Vacation.is / Nordic Dynamic ehf. will do its best regarding your cancellation request. Late cancellation can bring compensation claims from tour operators and other service partners.

Cancellations should be sent to vacation@vacation.is / Nordic Dynamic ehf.

Cancellations Terms: The method of refund payments is the same as original payment. For example, if payment was made by credit card, the refund will be to the same credit card. Based on the time a written cancellation was received, a refund percentage is determined. Fluctuations in exchange rates are not in our control so the amount in your currency might differ.

Cancellation refund: 

  • More than two weeks prior tour departure: 90% refund.
  • Less than two weeks and more than one week prior to tour departure: 75% refund.
  • Less than one week and more than 72 hours prior to tour departure: 50% refund.
  • Less than 72 hours and more than 48 hours prior to departure: 25% refund.
  • Less than 48 hours prior to tour departure: Nonrefundable.
  • If booking was made for 10 or more people and cancellation is less than 72 hours and more than 48 hours prior to tour departure, 50% is refundable. If suppliers (third party) terms & conditions regarding your refund request are different than ours; the supplier’s policy are valid. Vacation.is / Nordic Dynamic ehf. advises all clients to buy comprehensive travel insurance to minimal monetary loss due to cancellation.

There is no fee charged for helping you change or rearrange your booking for all types of tours and packages. However, costs can change accordingly with your additional details. In that case we will either notify you about the increased costs or refund you the difference.

Please note that changing the number of people in a booking to a smaller number is considered cancellation for the change in number of passengers. Please also note that we might not be able to fulfil your changed requirements due to lack of availability.

Cancellation made by suppliers due to weather conditions or other circumstances will result in a full refund or voucher for another trip provided by the supplier.

Cancellation of Multi-day tours and packages

How to cancel or change a booking: All Cancellations / Refund Requests must be made through email to vacation@vacation.si with the email subject: Cancellation / Refund Request – “Order number”.

Website content

Vacation.is / Nordic Dynamic ehf. does not vouch for any comments made on posts on this site and cannot ensure that these comments are accurate. We review all comments so they are not offensive, indecent or inappropriate. Readers of Vacation.is / Nordic Dynamic ehf. can report indecent content and we will review that and decide to keep it or remove it from the site. You therefore access and use the site at your own risk.

You can contribute to the site, for example by writing comments or submitting travel stories, recommendations or trips via vacation@vacation.is.

We may use your content in many ways, including displaying it on the site, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same regarding their own websites and media platforms. As such, you hereby irrevocably grant us permission to use your content for any purpose.

You alone are responsible for your content. You assume all risks associated with your content, including anyone’s reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use, and authorize the use of, your content as described herein. You may not imply that your content is in any way sponsored or endorsed by Vacation.is / Nordic Dynamic ehf.

You may expose yourself to liability if, for example, your content violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is false, intentionally misleading, or defamatory; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation.

Vacation.is / Nordic Dynamic ehf. may display advertisements and other information adjacent to or included with your content on the site or other media. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use content owned by Vacation.is / Nordic Dynamic ehf. (inclusive of text, images etc.) in any way except for your own personal use. Any commercial use of Vacation.is / Nordic Dynamic ehf. content requires the prior written permission of Nordic Dynamic ehf., which owns and runs Vacation.is. Vacation.is / Nordic Dynamic ehf. can be contacted through vacation@vacation.is.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at vacation@vacation.is.

Acceptance

By using the site, vacation.is, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use vacation.is. Your continued use of vacation.is following the posting of changes to this policy will be deemed your acceptance of those changes.

GOVERNING LAW

This agreement is in accordance with Icelandic legislations. Any legal actions because of it shall be brought before the District Court of Reykjavik.
Laws that apply to this Terms are the following: provisions on distance and online sales nr. 96/1992, provisions on online purchases nr. 50/2000, and provisions on customer purchases nr. 48/2003, as applicable. The countdown on all the deadlines mentioned in the law nr. 96/1992 begins when the products have been received or service provided.